SageCRM Software

• Sales are slowing – how can I figure out why and correct it quickly?
• Is our company providing the best possible service to my customers and prospects?
• How can I determine if our marketing spending is producing results?

Customer relationship management (CRM) provides company-wide information about your customers, prospects, and partners. It enables your sales, marketing, and customer service or support teams to work seamlessly together – ensuring higher customer satisfaction and promoting better sales opportunities.

PC Ware offers experienced implementation and customization of SageCRM, an award-winning CRM system that integrates with Sage Accpac ERP. It helps you maximize sales opportunities for stronger profits, and fine-tune your marketing strategy to generate more leads. SageCRM allows you to:

• Better manage the sales pipeline with full analysis of the sales cycle.
• Give field sales the full power of CRM on a mobile laptop or handheld device.
• Learn what works (and what doesn’t) in marketing – view objectives, leads generated, and lead follow-up, and drill down to specific activities within a campaign
• Improve customer service by providing access to relevant customer data including purchases, call and escalation histories, interactions, e-mail, and more.